David Boucher is known as a disruptive innovator in healthcare; he has been described as “a master of creating efficiencies, but never at the expense of service.”
David has worked in healthcare for over 35 years, the last 18 years as an executive of BlueCross & BlueShield of South Carolina (USA). From 2012-2017, David served as President & Chief Operating Officer of UCI Medical Affiliates in Columbia, South Carolina. In that capacity, he managed 55 retail urgent care centers and 24 outpatient physical rehabilitation centers – treating nearly 850,000 patients in 2017. Under the brand name “Doctors Care”, this urgent care chain was the first in America to successfully implement a direct-to-consumer telemedicine program. Thousands of patients have taken advantage of this convenient, easy, and inexpensive service.
From 2006 through 2016, Mr. Boucher also served as President & COO of Companion Global Healthcare, Inc. – the world’s only medical tourism facilitator owned by a major health insurer. Prior to 2006, David led several claims, customer service, and nursing utilization & disease management teams. Between 1985 and 2000, David served in leadership roles at several Quorum Health Group owned and managed hospitals in New England and the Carolinas.
Mr. Boucher earned his Bachelor of Science degree from Slippery Rock University (PA) and a Master of Public Health degree from the University of South Carolina.
David’s project-work has been noted in over 300 national publications and he has been directly quoted in over 50 journals including The Wall Street Journal, New York Times, The Economist, US News & World Reports, The Washington Post, Healthcare Informatics, Physician’s Financial News, Health Management Technology, Health Data Management, Business Week, and Fast Company. He has been interviewed on NBC Nightly News and Fox Business News. He as delivered lectures on disruptive innovation at Harvard Business School, Yale School of Management, and Harvard Medical School.
David is currently serving as a Chief Business Transformation Officer at Bumrungrad International Hospital in Bangkok, Thailand, where he also resides.